Service Terms and Conditions

The following Service Terms and Conditions apply all services including privates sessions performed by Julie D. Mayo, Natural Magnetism and all subsidiaries, remotely or in person.

Private Sessions

Appointments

Be sure to arrive on time for all appointments. Arriving late will limit the time of your service and you will still be charged for the full amount. Even though we estimate the amount of time a session may take, the body determines when the session is finished.

New Client Paperwork

New clients are to complete required paperwork online prior to their visit. In the event paperwork is not completed, client is to complete paperwork during their appointment; however this may shorten the time of service. Clients are to update us when any contact information has changed.

Payment For Serives

All services require advanced payment to secure appointment. Payment must be made within 24 hours of booking or appointment will be forfeited. Once payment is received we will confirm the date and time of your appointment.

Rescheduling

Appointments rescheduled at least 48 hours before appointment will not incur any additional charge. In the case that the client abuses this privilege, additional charges may apply and is at the discretion of the practitioner.

Cancellations 

Cancellations up to 48 hours prior to appointment time will be subject to a 12% non-refundable fee. Cancellations with less than a 48 hour notice will be charged 50% of the session fee. All no shows will be charged the full amount of service, no exceptions.

Packages

Packages are non-refundable and non-transferable. Credits have no cash value and may not be exchanged for cash and can only be used toward regular priced sessions and services. Credits expire 1 year from date of purchase. When using package credits for services, cancellations up to 48 hours prior to appointment time will be charged ¼ credit. Cancellations with less than a 48 hour notice will be charged 50% of the session fee in credits. All no shows will be charged the full amount of service in credits. Credits will be deducted from package balance.

Trip Fees

Trip fees are to be paid in advance along with desired services. Mileage is calculated for the round trip from Natural Magnetism to the client's service address and back via Google Maps. Mileage is rounded up to the nearest mile. Client is expected to be ready at time of appointment; if client is not ready this will shorten their time of service. Practitioner will do their best to arrive on time. In the event that practitioner is delayed due to unforeseen traffic or weather conditions, client will still receive a full session. Discovery Sessions are available in person or by phone; not by travel. All other terms apply (see above).

By agreeing to our service terms and conditions, you agree to all policies of Julie D. Mayo/Natural Magnetism and all subsidiaries, including those above.


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