Natural Magnetism offers affordable gemstone and magnetic jewelry repair for items that are out of warranty or were created by other vendors or manufacturers.
In the event you have an item that needs repair, contact Natural Magnetism. Whether or not your jewelry is covered by warranty the process is the same.
After contacting us, return item with all parts and pieces including beads, clasp, beading wire and pendant (if applicable) to Natural Magnetism within 7 days. If sending more than one piece of jewelry, place each item with all parts in separate zip lock bags. Please be sure to enclose sales receipt as proof of purchase for any jewelry that was purchased from Natural Magnetism. Send to Natural Magnetism 25999 Glen Eden Rd # 48, Corona, CA 92883. We highly recommend insuring your package. Customer assumes responsibility for all merchandise returned to Natural Magnetism.
Once you ship your items, please contact Natural Magnetism an let us know your package is on its way.
Upon receipt and review of your items an invoice will be sent via email for the cost of repair, any missing beads, parts or pendant if applicable, and return shipping and handling charges. All repairs require advance payment.
Warranty Repairs: In the case your item qualifies for warranty repair, you will not be charged for the cost of the actually repair, only for missing beads, parts or pendant if applicable. You will be responsible for return shipping and handling charges. Advance payment is required.
Once the invoice is paid, we will make the necessary repair which will include new beading wire, a new magnetic clasp, replacement of any missing beads and any required parts. In the case of us not having the same bead size, type, color or style available we will use the closest match possible.
Once work is completed, we will ship the item back to you. The risk of loss and title for all merchandise, exchanged, re-sized, repaired, replacement or warranty items shipped pass to the customer when the merchandise is delivered to the shipping carrier.
Below is the estimated cost for labor to repair or restring beaded gemstone and magnetic jewelry with a magnetic clasp. Cost may be more depending on condition of an individual item or for custom items. Parts are extra. If the item was purchased from Natural Magnetism, a sales receipt must be presented as proof of purchase to receive Natural Magnetism warranty or pricing.
Restring Bracelet (less than 9") .... $15
Restring Double Bracelet (less than 9") .... $30
Restring Anklet (9 to 12") .... $20
Restring Double Anklet (9 to 12") .... $40
Restring Necklace (up to 22") .... $30
Restring Necklace with Pendant (up to 22") .... $35
Restring Necklace (over 22") .... $40 and up. Priced Per Item
Restring Bracelet (less than 9") .... $20
Restring Double Bracelet (less than 9") .... $40
Restring Anklet (9 to 12") .... $25
Restring Double Anklet (9 to 12") .... $50
Restring Necklace (up to 22") .... $35
Restring Necklace with Pendant (up to 22") .... $40
Restring Necklace (over 22") .... $45 and up. Priced Per Item
*Pricing is subject to change at any time.
Replacing your jewelry by purchasing a new piece is also an option, instead of having your gemstone or magnetic jewelry repaired. Some people choose to purchase new jewelry rather than shipping their broken jewelry through the mail. Either way it's your choice and we are happy to help. Do you have gemstone or magnetic jewelry that you would like repaired? Contact Natural Magnetism today!